The perfect fit for any workflow.
A user role is a collection of permissions and capabilities that can be assigned to specific members in your organization.
The Primary Owner is the first user created in a workspace, and has all permissions. Except in a workspace that has only a single account, the Primary Owner is not a regular user.
General Managers, CEOs, CTOs, CFOs etc.
They can manage users and teams, create and manage forms, regions and custom layers, and manage billing and subscription details.
Owners manage the workspace. They have most of the same permissions as the Primary Owner, but do not have access to billing functions.
System Administrators & Department Managers.
The Owner role can perform many of the same functions as the Primary Owner, with the exception of deleting the workspace and managing requests.
Controllers are usually located in the back office and operate as team leaders.
Team Leaders & Dispatchers.
The Controller role is responsible for the day-to-day management of requests. They accept, reject, and delete requests submitted by Data Collectors and Workers, and allocate jobs to Workers.
Workers are normally field workers. They receive tasks from Controllers, and complete them.
Field Workers who complete assigned tasks eg. Electricians, Plumbers, Builders, Road Workers etc.
Workers go into the field to perform follow-up and completion work on previously submitted requests before returning them to the Controller for sign-off.
Data Collectors are typically the people who start the process of creating records in Gruntify. They normally work in the field, and may operate offline for extended periods.
Field workers who collect data eg. Inspectors, Reporters, Auditors, First Responders etc.
The Data Collector creates new records by collecting media and filling in forms before submitting them to Controllers.
Functions |
Primary Owner | Owner | Controller | Worker | Data Collector |
|---|---|---|---|---|---|
| Create & Edit Requests | |||||
| Administer Requests | |||||
| Manage Users | |||||
| Manage Teams | |||||
| Manage Forms | |||||
| Manage Maps | |||||
| Manage Subscription | |||||
| Manage Workspace | |||||
| Delete Workspace |
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