Blog

Male engineer using a tablet computer in a factory - using prescriptive maintenance to check machineries.

Stepping Up to Prescriptive Maintenance

Organizations use multiple maintenance strategies to ensure the most cost-effective solution for each asset. Sometimes, companies find themselves using reactive maintenance because they’ve experienced equipment failure. Most businesses use preventative maintenance to schedule maintenance before a failure occurs. Some enterprises are also implementing predictive maintenance by deploying sensors and other IoT devices to collect data. TheRead more

Geofencing: Understanding How to Use it in Field Services

Geofencing creates virtual boundaries on a real-time map. Take any virtual map tracking live GPS tags. This might be packages, vehicles, equipment, or people. The GPS markers move over the map area based on their route. Now draw a circle on that map and send an alert every time one of the GPS objects crossesRead more

How Automated Insurance Claims Processing Works

Claims processing forms a critical role within an insurance company. The process is often slow due to the meticulousness required when checking and verifying the client’s claims. The claims processing team has the noble task of ascertaining the client’s losses, issue settlement notices, assess the damages, and ultimately process payments. Claims submitted from online formsRead more

How Geofencing and Time Tracking Work Together

For many contractors and similar businesses, it’s important to accurately understand your costs. This allows you to give better quotes to clients, stay organized, and improve both the efficiency and safety of your employees. Many businesses are now using time tracking to keep an eye on how long workers actually spend on a specific job.Read more

Manage Your Field Workers Efficiently With GPS Tracking

If you manage field workers, regardless of the industry, then you already know that one of the biggest challenges is keeping track of your technicians and knowing who to send to which job. Traditionally, this has relied on checking in with workers regularly, but there are downsides to this. Safety can be compromised when workersRead more

Digital Field Service as Competitive Advantage

In the current advanced, competitive business environment, it’s unusual to find field service providers working without mobile devices or computers. Yet, most companies still schedule their appointments, manage inventory, and track technician activities using manual approaches. Doing this lowers your productivity, increases costs, and affects customer relationships. Recent studies by Salesforce found that more thanRead more

Mobile Technology and the Future of Field Service

Every business owner can attest that it takes a lot more than a great product to increase customer satisfaction and retention. Sure—good products keep customers interested, but it’s the after-sale services that keep them coming back for more. Multiple industry studies have already established that after-sale services not only increase competitive advantage, but they alsoRead more

Gruntify Introduces Chatbots!

At Gruntify, we’re always looking for new ways to enhance our customer service experiences. Everyday our team is working very hard to empower both our field users, and system managers, so the data and information between them can flow freely, without any barriers or interruptions. And in a timely fashion. But at times, we needRead more