Automation has become indispensable in today’s fast-paced world. Regarding the field service industry, automating processes through technology plays a central role in managing field service operations, including dispatching, scheduling, order management, and more. Automating field service operations The benefits of automation notwithstanding, research shows that more than 52 percent of field service companies still coordinateRead more
Field service management (FSM) can be a logistical problem, but this depends on your tools. For example, trying to balance factors such as different orders’ urgency and different field technicians’ locations and specialties using a spreadsheet and telephone can feel like a tough puzzle. However, it is easier and quicker when using field service managementRead more
Gruntify’s new Business Plan steps up to offer field service automation solutions using automated team-based work dispatching based on their skills and equipment along with geographical asset management and GPS User Tracking. Since our soft launch about a month ago, we have worked with a handful of clients to refine our SaaS Business plan, addingRead more
Integrating Gruntify with your favorite applications just got a lot easier! Additional APIs have been added, request and response samples have been improved, performance has been fine-tuned and more documentation on the calls is being added. Our new look API can be accessed from https://apidoc.gruntify.com/ and the Open API 3.x version is available from https://apidoc.gruntify.com/swagger.jsonRead more
Gruntify introduces a combined online help and support center to help you, our users, find out how to do your work more efficiently with Gruntify. The Help Center, gives you short how-to tutorials, in-depth articles for the more technical minded, and direct access to the Gruntify support staff to answer your questions. The Knowledge Base isRead more
Does your organization’s operations greatly revolve around fieldwork? Do you make business decisions based on location and what’s happening on the field? If so, then we’re sure that your technicians’ productivity is one of your primary concerns. Efficiency remains a top concern when you’re in an industry whose operations heavily rely on fieldwork. This aspectRead more
Recently, we announced Gruntify as a FrontRunner for Workflow software by Software Advice. Today, we’re just as excited to announce our solution, Gruntify, was named as a High Performer in the Field Service Management Software category by G2.com, Inc in their Fall 2020 report. G2 is a platform where users can share business software reviewsRead more
Today, we’re excited to announce that Gruntify was named a FrontRunner for Workflow software by Software Advice (a Gartner company)! FrontRunners is designed to help small businesses evaluate which software products may be right for them. “To be named as a ‘FrontRunner’ in the Workflow Management category by Software Advice is fantastic news for ourRead more
By popular demand, and as the result of many months of effort, our team has produced a resource that we’re confident most of our current and future field service software users will truly appreciate – a Help Center. Featuring everything you need to know to get started with building your own field service solutions basedRead more
In the current advanced, competitive business environment, it’s unusual to find field service providers working without mobile devices or computers. Yet, most companies still schedule their appointments, manage inventory, and track technician activities using manual approaches. Doing this lowers your productivity, increases costs, and affects customer relationships. Recent studies by Salesforce found that more thanRead more
