Gruntify has launched a new feature – push notifications – making communication between your team and your customers completely seamless!
Whenever a user submits a new request via the Gruntify app, they will receive notifications to inform them of the progress of the request every step of the way. This negates the need for follow ups through call centres, because the users already know the status of their request, at any point in time.
Gruntify push notifications can also be sent in bulk to groups of users, which is a highly efficient way to let them know of important events – for example, notifying them about:
- Storms approaching
- Traffic conditions
- Electricity and water usage during peak periods
- Flood alerts
Push notifications are readily being used by games and social media apps such as Facebook, Twitter and LinkedIn, and we’ve taken the same approach for incident management and emergency response applications in Gruntify. The first benefit is that this is the fastest way to notify users of important events, or any changes in requests they have submitted, such as requests being accepted or finalized. The second is that push notifications are easily scaled from a single user to millions of users, by utilising cloud infrastructure.
To find out more or request a demo, get in touch.